Kapanda Privacy Policy & Online Payment Security Statement. Last updated: December 2025
Kapanda is a B2B information and coordination platform operated in Japan by a registered Travel Service Arrangement Business.
We are committed to protecting personal information and ensuring secure handling of data and payments within the scope of travel service arrangement and information provision, in accordance with applicable laws and regulations.
This Privacy Policy and Online Payment Security Statement explains how information is handled when users access Kapanda for reference, coordination, or arrangement-related purposes.
1. Website Security & Data Protection
Kapanda uses SSL (Secure Socket Layer) encryption across its website to protect data transmitted between users’ devices and our servers, including inquiry forms and coordination-related communications.
Our security measures include:
• Regular system maintenance and security updates
• Firewall and monitoring systems to prevent unauthorized access
• Access controls ensuring only authorized personnel can handle sensitive information
Kapanda does not collect unnecessary personal data beyond what is required for coordination and communication purposes.
2. Online Payments & Financial Data Handling
Kapanda does not directly store or process credit card information.
Where payments are required for advance payments, deposits, or arrangement-related settlements, all transactions are processed through PCI-DSS–compliant third-party payment providers (such as Stripe or PayPal).
These providers offer:
• End-to-end encrypted payment processing
• Authentication measures such as 3D Secure or OTP
• Fraud prevention and monitoring systems
• Compliance with international card security standards (Visa, Mastercard, etc.)
Kapanda acts only as an intermediary or coordination party where applicable and does not retain card details.
3. Platform Role & Service Scope (Important)
Kapanda operates strictly as:
• A B2B information reference platform, and
• A travel service arrangement and coordination support provider
Kapanda does NOT:
• Sell travel products directly to consumers
• Operate or market package tours
• Act as an online travel agency (OTA)
• Enter into travel contracts with end travelers
All final itinerary decisions, pricing, sales, and traveler contracts are handled by authorized overseas travel agencies or contracting parties.
4. Service Provider Information Handling
Information regarding hotels, restaurants, guides, or other service providers displayed or referenced on Kapanda is provided for coordination and reference purposes only.
Kapanda does not guarantee service availability, pricing, or performance and does not function as a booking marketplace.
5. User Responsibilities
To help maintain platform security, users are responsible for:
• Keeping login credentials confidential
• Using secure devices and networks
• Avoiding unauthorized sharing of accounts
• Promptly reporting suspicious or unauthorized activity
Kapanda shall not be responsible for issues arising from user negligence.
6. Data Privacy & User Rights
Kapanda respects applicable data protection principles and provides reasonable access rights to users, including:
• Requesting confirmation of stored personal data
• Requesting correction or deletion where appropriate
• Limiting non-essential data use
Requests may be submitted to:
📧 contact@kapanda.com
7. Contact Information
For questions regarding this policy or security matters:
📧 Email: contact@kapanda.com
🌐 Website: www.kapanda.com