1. Seller Information

  • Company Name: Connecting Plus
  • Owner: Wong Banny ウオン バニー
  • Address: Amanuma Shinden, Kawagoe, Saitama, Japan 350-0806
  • Telephone: 080-7040-9990
  • Email: Info@kapanda.com

2. Product Pricing and Payment

  • Pricing: All tour package prices are indicated in USD and include applicable taxes unless otherwise noted. Any additional fees (such as service fees) will be clearly outlined at the time of booking.
  • Payment Methods: We accept various payment methods including credit cards and bank transfers. All payments are processed securely.

3. Booking Process

  • Order Placement: Tour packages can be booked directly through our website. After booking, you will receive an automatic email confirmation containing your booking details.
  • Order Confirmation: A detailed confirmation email, including your tour itinerary, payment receipt, and further instructions, will be sent once your booking is processed.

4. Tour Details and Digital Delivery

  • Tour Information: As we are selling tour packages, no physical products are delivered. Instead, detailed tour itineraries, vouchers, tickets, and additional information will be provided digitally via email or accessible through your account on our website.
  • Digital Delivery: All digital documents and confirmations will be delivered electronically immediately after booking and/or within a specified timeframe prior to the tour date.

5. Cancellation, Changes, and Refunds

  • Order Cancellation: If you wish to cancel your booking, please contact us as soon as possible. Cancellations may be accepted depending on the tour operator’s policies and the timing relative to your tour date.
  • Change Policy: Changes to the tour itinerary or participant details may be possible. Please refer to our specific tour package terms and conditions for more information.
  • Refunds: Refunds, if applicable, will be processed after deducting any non-refundable fees and based on the terms set forth by the tour package provider. Refunds will be made via the original payment method.

6. Privacy and Customer Support

  • Privacy Policy: Your personal information is handled in strict accordance with applicable privacy laws. Please review our Privacy Policy page for more details.
  • Customer Support: For any inquiries regarding your tour package, booking process, or digital delivery of tour details, please contact us at Info@kapanda.com or call 080-7040-9990 during business hours.


Effective Date: 31 March, 2025
Last Updated: 31 March, 2025