š Kapanda Privacy Policy & Online Payment Security Statement
Last updated: March 2025
At Kapanda, we are committed to protecting your personal information and ensuring a secure and trustworthy experience when you use our website and services ā whether you are a traveler or an experience provider. This Privacy and Security Policy outlines how we collect, use, and protect your data, and how we secure online payments on our platform.
1. Website Security & Data Protection
Kapanda uses SSL (Secure Socket Layer) encryption across our website. This ensures all data transmitted between your device and our servers is encrypted and secure ā including form submissions, personal information, and payment details.
Our security measures include:
- Regular software updates and firewall protection
- Monitoring for suspicious or unauthorized activity
- Access control to ensure only authorized staff can view sensitive data
2. Credit Card & Payment Security
Kapanda does not store your credit card details directly. All payments are securely processed by trusted third-party payment providers (e.g., Stripe, PayPal), which are PCI-DSS compliant.
These providers offer:
- End-to-end encryption (E2EE) for payment data
- 3D Secure authentication and OTP verification
- Fraud detection systems to prevent unauthorized transactions
- Full compliance with Visa, Mastercard, and other international card security standards
You can make payments with confidence, knowing your financial data is never exposed to Kapanda or third parties.
3. Merchant & Experience Provider Review Process
To protect travelers and users, Kapanda screens all experience providers before they can accept bookings. Providers must:
- Provide valid identity or business verification
- Pass our internal onboarding review
- Agree to Kapandaās terms and privacy policy
- Understand that breach of policy may result in removal from the platform
4. Your Responsibilities as a User
To help keep your account secure:
- Keep your login details (password, OTP) private
- Do not share your account with others
- Avoid using public/unsecured devices to log in
- Report suspicious activity or unauthorized access immediately
If you suspect fraud or data misuse, contact us right away.
5. Data Privacy & Your Rights
Kapanda complies with global data protection laws (e.g., GDPR) and respects your rights to:
- Access the personal data we store
- Request corrections or deletions
- Limit or object to data use (e.g., for marketing)
- Opt out of promotional messages at any time
To make a request, contact: contact@kapanda.com
6. Contact Us
For questions about this policy, or to report a security issue:
š§ Email: contact@kapanda.com
š Website: www.kapanda.com
ā
Final Note
By using our website and services, you confirm that you have read, understood, and agreed to this Privacy Policy and Online Payment Security Statement.